FEATURES: IP PBX Call & Administration Features: Wake-up Calls / Reminders Auto-Redial / Camp on Boss/Secretary + Whitelist IP phone provisioning Email notications Hotel PMS integration High-availability Storage monitoring Disaster Recovery Hot-desking Personal recording / notes User-friendly Web interface Video calls IP PBX Security Features: Call encryption (SIP TLS, sRTP) GUI warnings for potentially unsafe setup Intrusion detection and blocking Password strength indicator Secure password auto-generation Secure password indication Time-based restrictions Weak password report Call Center Features: Agent log in / log out Barge Call monitoring Call queues Call recording Caller Name Lookup CDR (Call Details Record) Click-to-call Presence (agent status) Reporting Time-based routing Visual IVR Visual switchboard Visual queues Whisper to agent Unied Communications: Audio conferencing Call recordings access Corporate phone book Fax-to-email Fax from web Instant messaging / chat One number reach Mobile phone integration Multiple devices per user Switchboard Personal call log Personal extension settings Personal IVR Voicemail to e-mail Visual voicemail User portal: access to voicemail, fax, and recordings